Travel Size Zenobia Extrait De Parfum For Unisex 10ml
Travel Size Zenobia Extrait De Parfum For Unisex 10ml
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Shipping & Return Policy
At O2MORNY, we are committed to providing you with a smooth and satisfying shopping experience. Please review the following terms and conditions regarding product exchanges and returns.
Cases of Exchange & Return
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Exchange & Return Period
Products may be exchanged or returned within 14 days from the date of receiving the order.
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Product Condition
The product may only be exchanged or returned if the package is completely sealed with the original factory cellophane and has not been opened.
If the package has been opened, the product will not be eligible for exchange or return, in accordance with the conditions and regulations of the Consumer Protection Agency regarding perfumes, fragrances, cosmetics, and similar products.
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Inspection & Refund Process
The returned order will be received by O2MORNY and inspected by our specialized team. Once the return or exchange is approved, the refund will be processed through one of the following methods:
- An electronic purchase voucher issued through the website.
- Depositing the refunded amount into the customer's bank account.
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Incorrect Order
A product may be exchanged or returned if the customer receives an incorrect order from O2MORNY.
In this case, the order must be returned to O2MORNY in the same condition in which it was received. The package must remain intact and free from any damage or signs of use.
Once the returned order is received and inspected, the amount paid will be refunded through the appropriate payment method.
Cases of Non-Exchange & Non-Return
Products cannot be exchanged or returned in the following cases:
- If the return or exchange request is made after the specified 14-day period.
- If the product has been used, damaged, or is not in the same condition in which it was received.
- Products belonging to categories that are legally non-returnable, including perfumes, cosmetics, and other similar products, as specified by the Consumer Protection Law, its executive regulations, and the applicable section concerning non-returnable products.
- Any consumable product that has been used or whose parts or components have been installed.
- If any part of the original packaging or included items is missing, including price tags, labels, original packaging, complimentary materials, accessories, or any other items originally included with the product.
- If the outer retail packaging has been opened, including a closed box, riveted or sealed packaging, or the original outer cellophane.